Approach

Every business is different, so we always start with a conversation.

How we work
  1. 15 minA quick callYour goals, your numbers, and whether we're a good fit.
  2. 1 hourDiscoveryWhere you're losing enquiries, and what's already working.
  3. ThenA clear planPaid ads, a custom build or both, as a one-off project or ongoing.
About

We're a small London team of marketers, and we use AI to go faster.

About us
  • Cam BowenCam BowenCo-founder
  • Ben PowerBen PowerCo-founder
  • ElectraElectra
  • MahirMahir
  • NatashaNatasha
  • RahabaRahaba
  • ZobaerZobaer
  • EmilyEmily
Tool · Ads

Google Ads

  • Search for lead gen
  • Shopping and Performance Max
  • CRM outcomes sent back
  • Read-only account audits

Search for leads, Shopping and Performance Max for online shops. Conversion goals match what the business actually counts, and real leads and sales go back to Google.

Why we use it

What a good account does

  • Goals that match the business

    Bidding follows the conversions marked primary. We keep that to real leads and sales, not video views or button clicks.

  • Tight keyword matching

    We lean on phrase and exact match, with shared negative lists, so the budget goes on searches that sound like a buyer.

  • Outcomes sent back

    Leads and deal stages from the CRM go back to Google as offline conversions, so bidding learns from what closed.

  • Shopping for shops

    Product ads run from your Merchant Center feed, and Performance Max sits alongside once the shop has data to feed it.

  • Sensitive categories handled

    Health and therapy ads face stricter Google policies. We write the ads and landing pages to fit the policy, so the account stays approved.

  • Audits you can act on

    Each account gets a read-only audit that ranks fixes: act now, this week, backlog. Each one states what, why and the exact action.

Google Ads is the core of our paid media work. We run accounts for lead-generation and ecommerce clients, and we read every one through the Google Ads API from our own manager account.

How we choose campaign types

  • Lead generation: standard Search campaigns, phrase and exact match, built around what a customer is worth.
  • Online shops: Shopping first. We've also run Performance Max as one catch-all campaign alongside generic Search.
  • Performance Max for shops only. For lead generation we keep to Search, where we can see the queries.

Conversions that match the business

Conversion actions mirror the definitions in GA4, and the click ID is carried through to the CRM. Only actions that count real outcomes stay primary, so bidding follows form submissions and CRM stages only.

Where the CRM is HubSpot, lifecycle stages (MQL, customer) upload to Google Ads as offline conversions, and the click ID can travel from the ad into HubSpot and on to Salesforce. When we set this up across HubSpot and Salesforce, 3x more leads were reconciled to paid, and cost per lead fell 18%.

What an audit finds

Audits are read-only: nothing in the account changes until it's agreed. Fixes are ranked as act now, this week and backlog, each with the numbers behind it. Things we check for:

  • Test campaigns with a fixed budget and an end date, which take their impressions with them when they finish.
  • Broad-match keywords pulling in searches nobody would buy from, and campaigns with no negative lists.
  • Ads disapproved because their links point to more than one domain, which can stop a whole campaign delivering.

Why we track leads back

An earlier search campaign of our own won a client, but Google Ads showed zero conversions because the lead was never tied back to the click. That's why we send outcomes back.

Where it's server-side, Stape sends the conversions.

Compared

Google Ads or Meta?

They do different jobs. Pick what you're selling and we'll tell you where we'd start.

What are you selling?

A service people search for

What mattersGoogle AdsGoogle AdsOur pickMetaMeta
How people find youSearching for what you doSeeing your offer while scrolling
Best forCapturing demand that existsTesting offers and creative
What we set upPhrase and exact match SearchCampaigns once the offer is clear
TrackingLeads sent back from your CRMServer events through the Conversions API

Our pick: Google Ads. When someone types the problem you solve, Search puts you in front of them at that moment. It's where we start for lead generation.

Something new people haven't heard of

What mattersGoogle AdsGoogle AdsMetaMetaOur pick
How people find youOnly once they searchWhile they scroll
Best forCatching the people who go looking afterwardsPutting an offer in front of people while they scroll
What we do firstAdd Search after you have demandTest the offer and the creative

Our pick: Meta. Nobody searches for what they don't know exists, so you need to reach them first. Google Search can follow when demand starts to show.

An online shop

What mattersGoogle AdsGoogle AdsOur pickMetaMeta
Product adsShopping from your Merchant Center feedRetargeting visitors
Wider reachPerformance Max once the shop has dataProspecting with creative
What it needsA product feed and conversion value tracked properlyCreative and a working pixel and server events

Our pick: Google Ads, with Shopping first. It sells products from your feed to people searching for them. Meta can retarget visitors afterwards.

Google's campaign facts are from its Ads help pages, October 2026. How we pick between them is our own working rule, from client accounts and Pacing's notes.

Where it fits

It's one part of the setup.

If another part is broken, this one wastes money.

What's a customer worth?

  1. 1

    Website

    Pages that turn visitors into enquiries.

    Websites
  2. 2

    Tracking

    Shows which ads and pages bring customers, not just clicks.

    Tracking
  3. 3

    CRM and follow-up

    Every enquiry saved, with where it came from, and followed up.

    CRM and email
  4. 4

    Ads

    Spend more once the website and tracking work.

    Paid media

Need a tool that doesn't exist yet? We'll build it.

About the tool

What Google Ads is

Google Ads is Google's advertising platform. Search ads show when someone types a query that matches your keywords. Shopping ads show products from your Merchant Center feed. Performance Max is a goal-based campaign that serves across Google's channels, including YouTube, Display, Search, Discover, Gmail and Maps, from one set of assets. For shops, it also uses a product feed.

You pay per click on most campaign types, and the account's bidding follows whatever you tell it counts as a conversion. That's why the set-up matters more than the budget.

Questions

Questions about Google Ads

Straight answers on how we work, what it costs and what to expect. If yours isn't here, just ask.

Still have questions?

Talk to us
What makes Google Ads different from other advertising platforms?

Google Ads shows your ad to someone who has just typed what they want, so the intent is already there. On Meta or LinkedIn you're reaching people who weren't searching, at a different moment. The set-up matters most: we count real leads and sales as conversions, so Google learns from outcomes and not from form fills.

Read the full answer : What makes Google Ads different from other advertising platforms?
What’s the difference between paid search and paid social campaigns?

Paid search (Google Ads) shows your ad to people typing a query. Paid social (Meta, LinkedIn) shows it to people browsing. Search catches demand that's already there, and social creates interest in something new.

Read the full answer : What’s the difference between paid search and paid social campaigns?
How do I optimise Google Ads campaigns for better performance?

Start with what the account is counting, then look at the searches it's paying for. Two common causes of wasted spend are bidding towards the wrong conversion or buying searches nobody would buy from. We check those two before we touch ad copy or bids.

Read the full answer : How do I optimise Google Ads campaigns for better performance?
How do you measure ROI across all Google marketing channels?

We measure it against the leads and sales in your own records, not the numbers each Google tool reports. Google Ads, GA4 and the rest each count conversions their own way, so we set them up around one definition of a customer and check them against your CRM or shop orders.

Read the full answer : How do you measure ROI across all Google marketing channels?
What is ad platform integration and why does it matter?

Ad platform integration means joining your website, tracking and CRM to the ad platforms, so they receive the leads and sales that came from their ads. Without it, bidding learns from clicks and form fills instead of customers.

Read the full answer : What is ad platform integration and why does it matter?
What are the key stages of a successful marketing funnel?

A funnel runs from someone first hearing about you, to them getting in touch, to them becoming a customer. We map each step, find where people can drop out, and build the ads, landing pages, tracking and follow-up as one route, so spend goes where it pays back.

Read the full answer : What are the key stages of a successful marketing funnel?
What's the difference between Google Ads and Google Shopping campaigns?

Search campaigns show text ads when someone types a keyword you've chosen. Shopping campaigns show your products, with image and price, built from your Merchant Center product feed instead of keywords. Shopping is one of the campaign types inside Google Ads.

Read the full answer : What's the difference between Google Ads and Google Shopping campaigns?
How much should I budget for Google Ads campaigns?

Work backwards from what a customer is worth, not forwards from what you can spare. The budget needs to be big enough to get enough conversions for bidding to learn, and small enough that you can afford to find out it isn't working.

Want to work that out from revenue and a growth goal? Try the budget planner.

Read the full answer : How much should I budget for Google Ads campaigns?
What platforms do you use for paid marketing campaigns?

Google Ads and Meta (Facebook and Instagram), plus LinkedIn for B2B work. We use Microsoft Ads where a campaign needs it. Which ones we use depends on whether people search for what you sell.

Read the full answer : What platforms do you use for paid marketing campaigns?
What targeting options does Google Ads provide?

Google Ads lets you target by keyword, location, device, time of day, audience and demographics, and show ads again to people who've visited your site. For lead generation we build around keywords on phrase and exact match, with shared negative lists, because they tie the ad to what someone has just searched for.

Read the full answer : What targeting options does Google Ads provide?
Show 11 more questions
What is paid marketing and how does it work?

Paid marketing means paying to put your business in front of people, usually through ads on Google, Meta or LinkedIn. You set a budget and an audience, and you pay per click or per thousand views. The hard part is knowing which ads bring customers.

Read the full answer : What is paid marketing and how does it work?
How much should I budget for paid marketing?

Start from what a customer is worth to you and what a lead costs in your market. The budget then needs to be big enough to get meaningful conversions in a month, and small enough that you can afford to find out it isn't working.

Want a quick starting figure from your revenue and a growth goal? Try the budget planner.

Read the full answer : How much should I budget for paid marketing?
How do Meta advertising platforms differ from Google Ads?

Google Ads shows your ad to people searching for something. Meta shows it to people by audience while they scroll Facebook and Instagram. If people already search for what you sell, start with Google. Meta reaches the people who aren't looking yet.

Read the full answer : How do Meta advertising platforms differ from Google Ads?
How do you stay compliant with Google's advertising policies?

We write health and therapy ads inside Google's policies, and our account audits check for disapproved ads and limited campaigns. Google decides what's allowed and its rules change, so we can't guarantee an ad won't be disapproved.

Read the full answer : How do you stay compliant with Google's advertising policies?
How do Google's marketing tools work together for better results?

They share data once someone links them: Google Ads and GA4, Search Console and GA4, Tag Manager for the tags, Looker Studio for the reports. We use them together by sending the same definition of a customer to GA4 and Google Ads, and by building reports from GA4, Google Ads and BigQuery.

Read the full answer : How do Google's marketing tools work together for better results?
How long does it take to see results from Google Ads?

Clicks start as soon as your ads are approved. Knowing whether those clicks make money takes longer, because bidding needs conversions to learn from and leads take time to turn into sales. We can't promise a date when an account pays back, because it depends on your sales cycle and how many conversions the account gets.

Read the full answer : How long does it take to see results from Google Ads?
What are Performance Max campaigns and should I use them?

Performance Max is one Google Ads campaign that serves across YouTube, Display, Search, Discover, Gmail and Maps from your assets. For shops it also uses your product feed. We've set it up for an online shop alongside Shopping. For lead generation we build Search campaigns, where we can see the queries.

Read the full answer : What are Performance Max campaigns and should I use them?
How do I track conversions and measure ROI in Google Ads?

We set up tags that count form fills as conversions, save the ad's click ID with each lead, and send what happened to those leads in your CRM back to Google Ads, so bidding can learn from real customers. Only real leads and sales are set as primary conversions.

Once the tracking is in place, you can check the spend itself with the spend check.

Read the full answer : How do I track conversions and measure ROI in Google Ads?
What’s your approach to optimising paid campaigns for better results?

We fix the measurement first, then the searches or audiences you're paying for, then budgets and creative. We check platform numbers against your CRM before moving budget.

Want a quick read on whether current spend clears break-even? Try the spend check.

Read the full answer : What’s your approach to optimising paid campaigns for better results?
How do you measure the success of a paid marketing campaign?

We measure against leads and sales in your own records, not just what the ad platform reports. Cost per lead, cost per customer and return on ad spend come from there.

Want to run your own ROAS or cost per customer against a margin? Try the spend check.

Read the full answer : How do you measure the success of a paid marketing campaign?
How do I know if paid marketing is right for my business?

Paid marketing works when you know what a customer is worth, people are looking for (or would respond to) what you sell, and you can see which ad brought each customer. If one of those is missing, we'd sort that first.

Want to size a starting budget from what a customer is worth? Try the budget planner.

Read the full answer : How do I know if paid marketing is right for my business?
Where next

Start with your numbers.

We'll tell you which tools you need and which connections are missing.

Next step

Bring your numbers.

We'll tell you if the spend makes sense.

  1. A 15-minute callYour goals, your challenges, and whether we're the right fit.
  2. A 1-hour discovery callWe dig into your numbers. Worth a hundred emails.
  3. A concrete planAds, a custom build or both, as a one-off project or ongoing.
15 minutes · No pitch deck · A straight answer