Ongoing Management, Support & Reporting – Grow Month On Month

Make sure your marketing doesn't stand still.

Support

Empowering
Businesses:

Deliverables

What makes up this service

Generative Engine Optimisation (GEO)

GEO is (kinda) the new SEO. User behaviour is changing and your brand needs to be on top of it - or we can be on top of it for you.

Communication

You can reach out to us whenever you want, we want to be your marketing team. Email, chat, call, pigeon, whatever works for you.

Monthly KPI Reporting

Comprehensive reports that show how you're performing and where you can improve. Top level and detailed, which ever you prefer.

Ongoing Strategic Consultation

Regular strategy calls and meetings to discuss improvements, ideas, and planning.

Strategy

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Our Services

Stress-Free Marketing

Marketing isn’t a one-and-done job. We’re your long-term partner, keeping your website, campaigns, and analytics in top shape. So you can focus on running your business (and even take a holiday).

Our Approach

Flexible Retainer Options: Fixed-fee, performance-based, or custom. Choose the model that fits your business best.
Performance Reporting: Regular, detailed reports that show what’s working, what’s not, and where to go next.
Website Maintenance & Hosting: We keep your site secure, fast, and up-to-date, managing all the tech so you don’t have to.
Continuous Optimisation: We’re always looking for ways to improve your results, from CRO to creative refreshes.

How We Work

Onboard: We get to know your business and set up all the essentials.
Report: We deliver regular updates and insights, so you’re always in the loop.
Optimise: We make ongoing improvements, big and small, to keep you ahead of the curve.

Ready to get started?

Reach out to us today and let's discover how we can help you.

Other Services

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Our Services

Website Design & Development

Modern, scalable, and conversion-focused websites. They're built for growth and to look great.

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Our Services

Funnel Management

Don't let your leads fall through the gapa. Complete funnel construction, design, and optimisation.

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Our Services

Strategy & Consulting

Big-picture thinking, sharp analysis, and a dash of confidence. Your business, but more tech (and smarter). We'll boost your ROI and ROAS.

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Our Services

End-to-end paid campaigns that drive traffic, convert leads, and make your ad budget work harder. Watch as your ROAS grows.

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Our Services

Tech & Tracking

Sophisticated setups for data, security, and automation. Data is a commodity now - ensure yours and your customers data is safe.

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Our Services

CRM Management & Email

Seamless CRM integration and email journeys that turn leads into loyal customers.

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Our Services

Strategic content and SEO to boost your Google rankings and build real authority.

Linked Tools

Stape

Google Tag Manager (GTM)

Google Analytics 4 (GA4)

Linked Case Studies

Comprehensive hearing aid landing page system

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October 28, 2025

Hear Me London: Complete Digital Transformation

End-to-end audiology practice digitalisation delivering custom booking system, paid advertising campaigns, and comprehensive tracking infrastructure

Enhanced brand credibility and professional appearance

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October 28, 2025

Sector7 Website Redesign & Rebranding

Complete digital transformation delivering 58% increase in organic traffic through strategic website redesign and modern UX implementation

The Therapy Lounge homepage

Strategic ad creation and ideation process

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November 10, 2025

The Therapy Lounge: Profitable Lead Generation

Delivering 3x ROAS through strategic Google Ads management and complex Meta retargeting funnels with custom therapy ad workarounds

Frequently Asked Questions

Got questions about retainers, reporting, or support? Fire away.

How do you measure the success of a paid marketing campaign?

Success is measured using key performance indicators (KPIs) like cost per acquisition (CPA), click-through rate (CTR), return on ad spend (ROAS), and overall conversions. We set clear goals at the start, track every metric, and provide transparent reporting. Our focus is always on delivering measurable business outcomes, not just vanity metrics.

What’s your approach to optimising paid campaigns for better results?

Optimisation is ongoing. We constantly test ad copy, creative, targeting, and bidding strategies. Using A/B testing and real-time analytics, we refine campaigns to improve performance. We also monitor audience segments, adjust budgets, and scale what works. Our goal is to maximize your ROI and ROAS and keep your campaigns ahead of the curve.

How do you optimise a funnel for better results?

Optimisation is ongoing. We monitor every stage of your funnel, test different messages and creative, and use data to refine the user journey. This includes A/B testing, updating landing pages, adjusting ad targeting, and refreshing email sequences. Our goal is to increase conversion rates and reduce drop-offs, so you get more value from every lead.

How do you report on funnel performance and ROI?

We provide regular, transparent reports that cover key metrics at every stage of your funnel - traffic, leads, conversions, and revenue. Our reports include actionable insights and recommendations for improvement. We focus on how your funnel is driving real business results and where we can make it even better.

How do you measure the success of CRM and email management?

We track metrics like lead response time, conversion rates, email open and click rates, and customer retention. Regular reports show how your CRM and email journeys are performing, with recommendations for ongoing improvement.

We want to turn your CRM into a source of truth, somewhere where you can see user behaviour at work.

What is ongoing management, support, and reporting?

Ongoing management, support, and reporting means we don’t just launch your marketing and leave you to it. We provide continuous support, regular performance reports, and proactive optimisation to keep your website, campaigns, and analytics in top shape. It’s about long-term partnership and growth - cheesy we know, but we want you as a successful case study on our website. Nothing wrong with that is there.

How do you structure your support retainers?

Our retainers work around what's best for you. We want to succeed when you succeed. Retainers can be fixed-fee, performance based, or a blend. Our retainers cover everything from website maintenance to campaign management and reporting - we're here whenever you need us.

What’s included in your performance reporting?

While clients are different, funnels are the same. Our performance reports cover key metrics across the funnel and we pull in the data that matters to your business. We provide clear, actionable insights and recommendations, so you always know what’s working and where to improve. Reports are delivered regularly and tailored to your business goals.

How do you keep my website secure and up to date?

We handle all website maintenance, including security updates, backups, and performance monitoring. We proactively addresses issues before they become problems, so your site stays online at all times. Ignore the tech, we got it.

What’s the difference between fixed-fee and performance-based retainers?

A fixed-fee retainer gives you predictable monthly costs for a set scope of work. A performance-based retainer ties part of our fee to achieving specific results, like lead generation or sales. We’ll help you choose the model that aligns with your goals and risk tolerance.

Let's talk about your next project