Ongoing Management, Support & Reporting – Grow Month On Month

Make sure your marketing doesn't stand still.

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Support

Empowering
Businesses:

Deliverables

What makes up this service
Communication

You can reach out to us whenever you want, we want to be your marketing team. Email, chat, call, pigeon, whatever works for you.

Monthly KPI Reporting

Comprehensive reports that show how you're performing and where you can improve. Top level and detailed, which ever you prefer.

Ongoing Strategic Consultation

Regular strategy calls and meetings to discuss improvements, ideas, and planning.

Strategy

Our Services

Stress-Free Marketing

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Marketing isn’t a one-and-done job. We’re your long-term partner, keeping your website, campaigns, and analytics in top shape. So you can focus on running your business (and even take a holiday).

Our Approach

  1. Flexible Retainer Options: Fixed-fee, performance-based, or custom. Choose the model that fits your business best.
  2. Performance Reporting: Regular, detailed reports that show what’s working, what’s not, and where to go next.
  3. Website Maintenance & Hosting: We keep your site secure, fast, and up-to-date, managing all the tech so you don’t have to.
  4. Continuous Optimisation: We’re always looking for ways to improve your results, from CRO to creative refreshes.

How We Work

  1. Onboard: We get to know your business and set up all the essentials.
  2. Report: We deliver regular updates and insights, so you’re always in the loop.
  3. Optimise: We make ongoing improvements, big and small, to keep you ahead of the curve.
Ready to get started?

Reach out to us today and let's discover how we can help you.

Let's Talk

Frequently Asked Questions

Got questions about retainers, reporting, or support? Fire away.

What is ongoing management, support, and reporting?
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Ongoing management, support, and reporting means we don’t just launch your marketing and leave you to it. We provide continuous support, regular performance reports, and proactive optimisation to keep your website, campaigns, and analytics in top shape. It’s about long-term partnership and growth - cheesy we know, but we want you as a successful case study on our website. Nothing wrong with that is there.

How do you structure your support retainers?
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Our retainers work around what's best for you. We want to succeed when you succeed. Retainers can be fixed-fee, performance based, or a blend. Our retainers cover everything from website maintenance to campaign management and reporting - we're here whenever you need us.

What’s included in your performance reporting?
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While clients are different, funnels are the same. Our performance reports cover key metrics across the funnel and we pull in the data that matters to your business. We provide clear, actionable insights and recommendations, so you always know what’s working and where to improve. Reports are delivered regularly and tailored to your business goals.

How do you keep my website secure and up to date?
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We handle all website maintenance, including security updates, backups, and performance monitoring. We proactively addresses issues before they become problems, so your site stays online at all times. Ignore the tech, we got it.

What’s the difference between fixed-fee and performance-based retainers?
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A fixed-fee retainer gives you predictable monthly costs for a set scope of work. A performance-based retainer ties part of our fee to achieving specific results, like lead generation or sales. We’ll help you choose the model that aligns with your goals and risk tolerance.
How do you ensure continuous optimisation of my marketing?
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We regularly review analytics of your campaigns, CRM and website and pick out opportunities for improvement. This includes A/B testing, creative refreshes, and adjusting strategies based on performance data.

What happens during onboarding for ongoing support?
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We have a thorough onboarding process to make sure we're completely clued up about your business and sector. We ask you to complete a questionnaire and depending on the project, we'll review your current marketing, website and analytics to create a tailored plan to deliver the results you're after.

How do you communicate updates and results to clients?
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We provide regular updates via email, scheduled calls, and detailed reports. We're also available on instant chats for emergencies. We appreciate that time is precious and so will only take up your time when required so both parties can get on with what they do best!

Let's talk about your next project
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